This article will bring you to the list of companies with the worst customer service in 2017 . Insider Monkey has recently published an arresting article about it. A bad reputation doesn’t just affect the company’s revenue due to decreased customers or sales but also its corporate relations. Well-respected companies would not want or may think twice in having their name associated with companies that have long erosion of reputation. Customers who cringe on the thought of dealing with a company with bad ethics or poor customer service and big companies who want to maintain their credibility by refusing to work with those brands that have bad reputation are the reasons for this list of 2017’s 10 worst companies for customer service.
Now without a further ado let’s see what Insider Monkey has investigated for us. We have picked three companies with the worst customer service in 2017 from their list.
The first one is Sears Holdings Corp. (NASDAQ:SHLD). Next in the list of companies with the worst customer service in 2017 is Sears Holdings Corp. (NASDAQ:SHLD). Besides being disliked by its customers and employees, shareholders are also disappointed with the performance of Sears Holding’s stock. Of all the department stores reviewed in the ACSI, Sears Holdings Corp. (NASDAQ:SHLD) department stores got the lowest rating in customer satisfaction. In Glassdoor, its employees gave it lower-than-average scores due mainly to low wages and professionalism issues with the upper management. As for the company’s stocks, the once more than $170 trading price per share has dived by 95% and is now trading at only more than $10 per share. The second company on our short list now is DISH Network Corp. (NASDAQ:DISH). While bad customer service is not new in the subscription television service industry, this doesn’t mean people will just get used to it and will learn to accept it as time goes by. Irate customers will always find a way to air their negative sentiments towards the company. And this is what happened to DISH Network. In a survey commissioned by 24/7 Wall St., almost 47% of the responders have a negative experience with the company. The network’s own employees hate it as much. In fact, among the companies reviewed on Glassdoor, DISH Network Corp. (NASDAQ:DISH) is one of those with the lowest employee satisfaction score. At last, but not least we are mentioning Facebook Inc. (NASDAQ:FB). Since its 2012 Wall Street debut, Facebook Inc. (NASDAQ:FB)’s stock can now be traded more than 200% higher. This doesn’t mean that everyone’s pleased with its service, though. Lately, the company’s mass data collection of users and its privacy policies and have been drawing flaks from its hundreds and thousands of users.